Last updated — September 21, 2026
1. Introduction
This Privacy Policy explains how DUO (“we,” “us,” or “our”) collects, uses and protects personal information when you visit our website, contact us or engage us for creative services. We handle data responsibly and in accordance with applicable U.S. federal and state privacy laws.
2. Who We Are
DUO is an AI creative agency based in Chandler, Arizona, producing content, commercials, social campaigns, avatars, digital twins and AI agents for brands.
3. Information We Collect
- Contact details you submit, such as your name, email, company and message.
- Project information, briefs, references and assets you share during a collaboration.
- Anonymous usage data such as pages viewed, browser type and approximate region.
- Technical information processed for security and performance.
4. How We Use Your Information
- To respond to inquiries and prepare proposals.
- To deliver, manage and invoice requested services.
- To improve our website, portfolio and service offering.
- To meet legal, accounting and compliance obligations.
5. Cookies & Analytics
We may use essential cookies to keep the site working and privacy-conscious analytics to understand how visitors use it. You can block or delete cookies in your browser settings.
6. AI-Generated Content
Some visuals and videos are created with generative AI. When client assets or likenesses are involved, we process them only to deliver the agreed project and follow written usage agreements.
7. Sharing & Third Parties
We do not sell personal data. We may share necessary information with trusted hosting, communications, payment or accounting providers, or authorities when legally required.
8. Data Retention
We retain personal information only as long as needed for the purpose collected or as required by law. Inquiry data is typically removed after 24 months.
9. Your Rights
Depending on your location, you may request access, correction or deletion of personal information; object to certain processing; or withdraw marketing consent. California residents may have additional rights under the CCPA and CPRA. We do not sell personal information.
10. International Transfers
Some providers may operate outside the United States. Where information is transferred internationally, we rely on appropriate safeguards.
11. Changes to This Policy
We may update this policy to reflect changes in our practices or the law. The version published here is the current version.
12. Contact Us
Contact information will be added before the website is made public. Until then, use the discovery-call link on this private draft.